* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    background: #f5f5f5;
    min-height: 100vh;
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 15px;
}

.container {
    width: 100%;
    max-width: 100%;
}

.form-container {
    background: white;
    border-radius: 12px;
    padding: 25px 20px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
    display: none;
}

.form-container.active {
    display: block;
    animation: fadeIn 0.5s ease-in;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

h1 {
    color: #333;
    margin-bottom: 10px;
    font-size: 24px;
}

.subtitle {
    color: #666;
    margin-bottom: 25px;
    font-size: 14px;
}

.form-group {
    margin-bottom: 18px;
}

label {
    display: block;
    margin-bottom: 6px;
    color: #555;
    font-weight: 600;
    font-size: 14px;
}

input[type="text"],
input[type="tel"] {
    width: 100%;
    padding: 14px 12px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-size: 16px;
    transition: border-color 0.3s;
}

input[type="text"]:focus,
input[type="tel"]:focus {
    outline: none;
    border-color: #800000;
}

.btn {
    width: 100%;
    padding: 16px;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s;
    -webkit-tap-highlight-color: transparent;
}

.btn-primary {
    background: #800000;
    color: white;
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 20px rgba(128, 0, 0, 0.4);
}

.btn-secondary {
    background: #6c757d;
    color: white;
    margin-top: 20px;
}

.btn-secondary:hover {
    background: #5a6268;
}

.info-box {
    background: #e7f3ff;
    border-left: 4px solid #0066cc;
    padding: 15px;
    border-radius: 8px;
    margin: 20px 0;
}

.info-box p {
    color: #333;
    line-height: 1.6;
    margin: 0;
}

.info-box ul {
    color: #333;
    line-height: 1.6;
}

textarea {
    width: 100%;
    padding: 12px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-size: 14px;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    resize: vertical;
    transition: border-color 0.3s;
}

textarea:focus {
    outline: none;
    border-color: #800000;
}

.service-options {
    display: grid;
    gap: 15px;
}

.service-btn {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 18px 15px;
    background: #f8f9fa;
    border: 2px solid #e0e0e0;
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.3s;
    font-size: 16px;
    font-weight: 600;
    color: #333;
    -webkit-tap-highlight-color: transparent;
}

.service-btn:hover,
.service-btn:active {
    border-color: #800000;
    background: #f5e6d3;
    transform: scale(1.02);
}

.service-btn .icon {
    font-size: 28px;
}

.service-type-btn {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 20px 15px;
    background: #f8f9fa;
    border: 2px solid #e0e0e0;
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.3s;
    color: #333;
    -webkit-tap-highlight-color: transparent;
    text-align: left;
    width: 100%;
}

.service-type-btn:hover,
.service-type-btn:active {
    border-color: #800000;
    background: #f5e6d3;
    transform: scale(1.02);
}

.service-type-btn .icon {
    font-size: 32px;
    flex-shrink: 0;
}

.progress-container {
    margin-bottom: 20px;
}

.progress-bar {
    width: 100%;
    height: 8px;
    background: #e0e0e0;
    border-radius: 10px;
    overflow: hidden;
    margin-bottom: 12px;
}

.progress-fill {
    height: 100%;
    background: linear-gradient(90deg, #800000 0%, #a52a2a 100%);
    transition: width 0.3s ease;
    border-radius: 10px;
}

.progress-info {
    display: flex;
    justify-content: space-between;
    gap: 15px;
    flex-wrap: wrap;
}

.current-step-indicator,
.next-step-indicator {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    background: #f8f9fa;
    border-radius: 6px;
    border: 1px solid #e0e0e0;
}

.current-step-indicator {
    background: #fff3cd;
    border-color: #ffc107;
}

.indicator-label {
    font-size: 12px;
    font-weight: 700;
    color: #666;
    text-transform: uppercase;
}

.indicator-text {
    font-size: 14px;
    font-weight: 600;
    color: #333;
}

.current-step-indicator .indicator-text {
    color: #800000;
}

.language-options {
    display: flex;
    flex-direction: column;
    gap: 15px;
    margin-top: 20px;
}

.language-btn {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 20px;
    background: #f8f9fa;
    border: 2px solid #e0e0e0;
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.3s;
    -webkit-tap-highlight-color: transparent;
}

.language-btn:hover,
.language-btn:active {
    border-color: #800000;
    background: #f5e6d3;
    transform: scale(1.02);
}

.lang-icon {
    font-size: 36px;
    flex-shrink: 0;
}

.lang-name {
    font-size: 20px;
    font-weight: 600;
    color: #333;
}

@media (min-width: 600px) {
    .language-options {
        flex-direction: row;
        justify-content: center;
    }
    
    .language-btn {
        flex: 1;
        flex-direction: column;
        text-align: center;
        max-width: 200px;
    }
}

.exit-process-btn {
    background: #dc3545;
    color: white;
    border: none;
    padding: 10px 18px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    margin-top: 12px;
    width: 100%;
    transition: all 0.3s;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.exit-process-btn:hover {
    background: #c82333;
    transform: scale(1.02);
}

.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.6);
    align-items: center;
    justify-content: center;
}

.modal-content {
    background: white;
    padding: 30px;
    border-radius: 12px;
    max-width: 500px;
    width: 90%;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
}

.modal-content h2 {
    color: #dc3545;
    margin-bottom: 15px;
    font-size: 22px;
}

.modal-content p {
    color: #666;
    margin-bottom: 20px;
    line-height: 1.5;
}

.modal-buttons {
    display: flex;
    gap: 12px;
    margin-top: 20px;
}

.modal-buttons .btn {
    flex: 1;
}

.btn-danger {
    background: #dc3545;
    color: white;
}

.btn-danger:hover {
    background: #c82333;
}

.step-info {
    margin-bottom: 25px;
}

#stepTitle {
    color: #800000;
    margin-bottom: 8px;
    font-size: 20px;
}

#stepDescription {
    font-size: 16px;
    color: #333;
    margin-bottom: 15px;
}

.timer {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 15px;
    background: #f8f9fa;
    border-radius: 8px;
    margin-top: 15px;
    display: none; /* Hidden from user */
}

.timer-label {
    color: #666;
    font-weight: 600;
}

.timer-value {
    color: #1e3c72;
    font-size: 24px;
    font-weight: 700;
    font-family: 'Courier New', monospace;
}

.step-guidance {
    background: #f5e6d3;
    padding: 15px;
    border-radius: 8px;
    margin-top: 15px;
    border-left: 4px solid #800000;
}

.step-guidance h3 {
    color: #800000;
    margin-bottom: 12px;
    font-size: 15px;
}

.step-guidance ul {
    margin: 0;
    padding-left: 18px;
}

.step-guidance li {
    color: #333;
    margin-bottom: 8px;
    line-height: 1.5;
    font-size: 14px;
}

.checklist {
    margin: 18px 0;
}

.checkbox-item {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 14px;
    background: #f8f9fa;
    border-radius: 8px;
    margin-bottom: 10px;
    cursor: pointer;
    transition: all 0.3s;
    border: 2px solid #e0e0e0;
    -webkit-tap-highlight-color: transparent;
}

.checkbox-item:hover,
.checkbox-item:active {
    background: #f5e6d3;
    border-color: #800000;
}

.checkbox-item input[type="checkbox"] {
    width: 20px;
    height: 20px;
    margin-top: 2px;
    cursor: pointer;
    flex-shrink: 0;
}

.checkbox-item span {
    color: #333;
    line-height: 1.5;
    font-size: 14px;
}

.checklist-warning {
    background: #fff3cd;
    border: 1px solid #ffc107;
    color: #856404;
    padding: 12px;
    border-radius: 8px;
    margin: 18px 0;
    text-align: center;
    font-weight: 600;
    font-size: 14px;
}

.btn:disabled {
    background: #ccc;
    cursor: not-allowed;
    transform: none;
}

.btn:disabled:hover {
    transform: none;
    box-shadow: none;
}

.btn-disabled {
    opacity: 0.6;
}

.confirmation-box {
    margin: 20px 0;
    padding: 18px;
    background: #f8f9fa;
    border-radius: 8px;
    border: 2px solid #e0e0e0;
}

.checkbox-container {
    display: flex;
    align-items: center;
    gap: 12px;
    cursor: pointer;
    user-select: none;
    -webkit-tap-highlight-color: transparent;
}

.checkbox-container input[type="checkbox"] {
    width: 24px;
    height: 24px;
    cursor: pointer;
    accent-color: #800000;
    flex-shrink: 0;
}

.checkbox-label {
    font-size: 16px;
    font-weight: 600;
    color: #333;
}

.step-issue-box {
    margin: 20px 0;
}

.step-issue-box label {
    display: block;
    font-weight: 600;
    margin-bottom: 8px;
    color: #333;
    font-size: 14px;
}

.step-issue-box textarea {
    width: 100%;
    padding: 12px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-size: 14px;
    font-family: inherit;
    resize: vertical;
    transition: border-color 0.3s;
}

.step-issue-box textarea:focus {
    outline: none;
    border-color: #800000;
}

.step-issue-box textarea::placeholder {
    color: #999;
}

.floor-map-placeholder {
    background: linear-gradient(135deg, #f5f5f5 0%, #e8e8e8 100%);
    border: 2px dashed #ccc;
    border-radius: 10px;
    padding: 25px;
    text-align: center;
    margin: 20px 0;
}

.floor-map-placeholder .map-icon {
    font-size: 48px;
    margin-bottom: 10px;
}

.floor-map-placeholder p {
    font-weight: 600;
    color: #666;
    margin: 8px 0;
    font-size: 16px;
}

.floor-map-placeholder small {
    color: #999;
    font-size: 13px;
    display: block;
    margin-top: 5px;
}

.time-tracking-section {
    margin: 20px 0;
}

.tracking-phase {
    background: #f8f9fa;
    border: 2px solid #e0e0e0;
    border-radius: 10px;
    padding: 20px;
    margin-bottom: 15px;
}

.phase-header {
    display: flex;
    align-items: center;
    gap: 15px;
    margin-bottom: 15px;
}

.phase-icon {
    font-size: 32px;
    flex-shrink: 0;
}

.phase-header h4 {
    margin: 0 0 5px 0;
    color: #800000;
    font-size: 18px;
}

.phase-desc {
    margin: 0;
    font-size: 14px;
    color: #666;
}

.tracking-phase .btn {
    width: 100%;
}

.error-message {
    color: #dc3545;
    font-size: 12px;
    margin-top: 5px;
    font-weight: 500;
}

.user-info {
    background: #f8f9fa;
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 18px;
}

.user-info p {
    margin-bottom: 6px;
    color: #555;
    font-size: 14px;
}

.completion-icon {
    font-size: 60px;
    text-align: center;
    margin-bottom: 15px;
}

.summary {
    background: #f8f9fa;
    padding: 20px;
    border-radius: 8px;
    margin: 20px 0;
    display: none; /* Hidden from users */
}

.summary h3 {
    color: #333;
    margin-bottom: 15px;
    font-size: 18px;
}

.step-summary {
    display: none; /* Hidden from users */
    justify-content: space-between;
    padding: 10px 0;
    border-bottom: 1px solid #e0e0e0;
}

.step-summary:last-child {
    border-bottom: none;
}

.total-time {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 2px solid #800000;
    font-size: 18px;
    display: none; /* Hidden from users */
    justify-content: space-between;
}

.data-saved-notice {
    background: #d4edda;
    border: 1px solid #c3e6cb;
    color: #155724;
    padding: 14px;
    border-radius: 8px;
    margin: 18px 0;
    text-align: center;
    font-weight: 600;
    font-size: 14px;
}

/* Desktop styles */
@media (min-width: 600px) {
    body {
        padding: 20px;
    }
    
    .container {
        max-width: 600px;
    }
    
    .form-container {
        padding: 35px 30px;
        border-radius: 16px;
    }
    
    h1 {
        font-size: 28px;
    }
    
    .subtitle {
        font-size: 16px;
        margin-bottom: 30px;
    }
    
    .service-btn {
        padding: 20px;
        font-size: 18px;
    }
    
    .service-btn .icon {
        font-size: 32px;
    }
    
    #stepTitle {
        font-size: 24px;
    }
    
    #stepDescription {
        font-size: 18px;
    }
    
    .step-guidance {
        padding: 20px;
    }
    
    .step-guidance h3 {
        font-size: 16px;
    }
    
    .step-guidance li {
        font-size: 15px;
    }
    
    .user-info {
        padding: 20px;
    }
    
    .user-info p {
        font-size: 15px;
    }
    
    .completion-icon {
        font-size: 80px;
    }
}